FAQs

What is the nearest International Airport to Grecotel Cape Sounio?

“Eleftherios Venizelos” International Airport (ATH) is the nearest international airport to Cape Sounio, where Grecotel Cape Sounio is located.

 

How far from Athens city center and Athens International Airport is the hotel located?

– To Athens City Center: 70km (approx. 90 minutes)
– To “Eleftherios Venizelos” International Airport: 45km (approx. 45 minutes)

 

What are my transfer options from the airport to the hotel?

Guests staying in Grecotel Cape Sounio may book a variety of luxury private transfer. Extra charges may apply.
Reservations department will be more than happy to assist.
E: [email protected]

 

What is the weather like in Cape Sounio?

The climate of Attica region (where Cape Sounio is located) is Mediterranean, with mild, rainy winters and hot, sunny summers. The daily average temperature ranges from 9.5 °C (49 °F) in January to 25 °C (77 °F) in August.
From mid-March to May, the climate is mild and the rains are gradually become rarer.
From June to August, it almost never rains and the maximum temperature can reach 35/36 °C (95/97 °F), especially in July and August. Luckily, sea breezes blow, providing relief, at least when the heat is not excessive, and in any case, you can cool yourself in the sea.
In September and October, there may still be some rainy days. Even when it rains, it is very unlikely to rain for days to an end but during the day or night leaving plenty of time to engage in indoor and outdoor activities in the resort or around the area.

 

What are the parking options at the hotel?

There is a parking area in the hotel premises.

 

What Time Zone is followed in Attica, Sounio?

Greece Time is +2 GMT.

Will I get the same benefits as mentioned on the website offers, if I book directly with the resort?

You will get the same offers, benefits as well as inclusions as what is mentioned on the website if you prefer to book directly with resort. To contact the resort directly, please send an email to: [email protected] or call: +30 22920 69700.

 

What is the payment and cancellation policy of the resort?

Pre-payment is required in order to guarantee reservations. How far ahead the payment is required and how far ahead you can cancel the reservation free of charge will depend on your stay dates and the offer under which you have booked.

 

How do I pay for my reservation?

Once your reservation is complete, the reservations team will send you a secure online payment link though which you can settle the payment via your credit card. Alternatively, we do accept bank transfers as well.

 

What are the payment methods while in Athens?

Credit card, debit card, and cash payments are accepted. For credit cards, we accept VISA, American Express, MasterCard, Union Pay, Discover, JCB, and Diners Club. Guests must present the same credit card used for the booking, along with a photo ID or passport of the cardholder, upon check-in at the hotel.

 

Please note, according to legislation, partial or full settlement of invoices exceeding €500 in cash is prohibited. All payments exceeding this amount must be made by credit or debit card, or via bank transfer.

What is the standard mode of Airport transfer to Grecotel Cape Sounio?

Grecotel Cape Sounio organizes Luxury private Transfers for Arrival & Departure from and to “Eleftherios Venizelos” International Airport (ATH) for all guests. The journey will be approximately 45-minutes to access the resort from the Airport. Extra charges apply.

 

What types of vehicles are used for the airport transfers?

Our Luxury Transfers are private according to the reservation terms.
Vehicles we cooperate with, are upon request:
Up to 3 passengers: TAXI SEDAN, MERCEDES E-CLASS
From 4-14 passengers, MINI VANS: MERCEDES VITO, V-CLASS, SPRINTER

 

Is there a waiting time for the transfers to the resort?

For a last-minute booking please expect a waiting time of 15 to 20 minutes, as the taxis come from the nearest town Lavrio. For pre-arranged transfers the vehicle of your selection will be waiting outside the lobby at the requested time.

 

How can Athens City Center be reached?

• Private luxury Transfers are available.
• Taxi order is available 24/7 at the reception (waiting time from 15 – 20 minutes).
• With a rental car/motorbike, available option at the concierge desk.

Are all the restaurants operational?

Depending on seasonality, the weekly operation schedules of the restaurants may vary.

 

What is included in the Half Board meal plan?

Including breakfast and dinner at the Cape Sounio Restaurant or choice of a la carte restaurants with credit allowance.
The Half Board meal plan
BREAKFAST
A stunning variety of choices, ranging from the lavishness of American-style buffet to the elegance of exclusive à la carte options with local delicacies at the comfort of your room.

DINNER
buffet-no extra charge at Cape Sounio Restaurant (excluding beverages)
or
Choice of participating à la carte restaurants
with credit allowance of 20€ per adult & 10€ per child, reservation required

KIDS GO FREE
An ALL IN-Dining experience for children as part of the Half Board.

 

What are the meal options for Children?

Children below 12 years can dine for free at the Tasty Corner Lunch from 12:30-14:00
All Restaurants have available Kids Menus. Children aged over 12 years old are considered as adults.

 

Do you have Baby food meal plan?

0-1 toddlers will have arranged their baby food their baby food arranged as you wish. Please contact the Restaurant Manager or your Guest Relations Manager to order in advance. Our staff is happy to lend a hand with warming baby bottles or baby food.

 

Do we need to book the restaurants in advance?

It is recommended to book restaurants a week prior to the arrival date in order to ensure the availability.

 

Can we book restaurants prior to arrival?

If your stay is in Grecotel Cape Sounio, you can book the restaurants within 10-15 days prior your arrival either through our Grecotel App or by contacting our Guests Services Team via email or our WhatsApp Concierge which will be found through our Grecotel App.

 

Is there any dress-code for the Restaurants?

We follow a resort-casual dress code during dinner time, at all our restaurants.
Swimwear and flip-flops are discouraged at all our restaurants.

 

Can we arrange a Private Dinner?

We can arrange Private Dinners on different picturesque locations and with beautiful set ups at the resort.

What are the Check-In and Check-out Hours?

Check-out: 11 AM
Check-in: 3 PM

 

What should I have with me upon the check in?

Your ID card or Passport and the credit card you have used to book your reservation.

 

Is it possible to enter my room prior to check-in?

If the room is unoccupied, the hotel may approve earlier entrance. However, if you are planning to arrive early in the morning and you want to ensure that the room will be ready, we suggest that you book an additional overnight prior to your arrival.

 

May I use the Hotel’s Facilities before my check-in or after my check-out?

All the Hotel’s Facilities are available to Grecotel Cape Sounio guests to be used by the time you arrive in the hotel.

 

If I arrive before my check-in time, can I drop my bag somewhere?

Cape Sounio provides you a luggage area where you can safely store your luggage and personal belongings.

 

Is it possible to have a confirmed late check out?

A day before your departure a late check out may be confirmed at the reception. There are different options with applicable charges to choose according to the availability the resort shall have. However, if you are planning to depart rather late and you want to ensure that the room would be possible to be kept, we suggest that you book in advance an overnight with your reservation.

 

What is the environmental tax? Am I obligated to pay it?

An environmental fee, defined as Climate Crisis Resilience Fee, of €10,00 per room per night is applicable by law, payable by the guest directly at the hotel upon check out.

 

Can we have twin beds?

Yes, the king size bed can be separated in 2 twin beds. Most of our room categories have this feature of twin beds available upon request. Kindly inform us about your wish prior your arrival.

 

Is there a coffee or tea in the room?

All rooms are equipped with Tea & Coffee Facilities, Nespresso coffee machine and pods (2 pods complimentary daily, daily replenishment instant coffee and tea), let us know if you wish to have fresh milk for tea.

 

How much do you charge for an extra child in a Villa?

Should the villa occupancy allow to accommodate the children in the villa, children who are 12 years old and below will be able to stay on complimentary basis.

 

What is the size of the extra bed?

All our extra beds are 78 inches (200 cm) in length and 35 inches (90 cm) in width and can accommodate an extra person should the room occupancy allows to be accommodated.

 

Is it possible to arrange 2 x Villas next to each other?

If the booking is made in advance, we can certainly arrange two or more villas next to each to other or the closest possible, according to the type and availability.

 

Can you confirm a certain room number or location?

A request can be made once the reservation is confirmed. We shall do our utmost to accommodate the request as per availability.

 

How far are the Main facilities from the Beach?

The main part of the resort connects with two tunnels with the beach facilities making it a few minutes walking distance away from even the furthest part of the resort. There are also club cars that can transfer you from your room to the entrance of the tunnel.

 

Which Villas are the most private?

While all of our villas offer a decent degree of privacy the 1-Bedroom Villas, the 2-Bedroom Villas, Dream Villas, Presidential Villa, Pine Hill Villas and the Cape Sounio Estate Villa options, offer the highest degree of privacy as these villas, are located on exclusive spots.

 

How many bathrooms are there in the Villas?

All our villas have one bathroom except the Presidential Villa, the Pine Hill Villas or the Cape Sounio Estate villa.

 

Do we have a dedicated butler if we book a certain room type?

Yes, you will we have a dedicated Essentialist (butler) if you have booked the Presidential Villa, the Pine Hill Villas or the Cape Sounio Estate Villa, depending on your stay dates and the offer under which you have booked.

 

How often are the bed sheets and towels changed?

Implementing measures of natural resources management with the aim of improving the local environment, bed sheets and towels are changed after the second day of your stay. However, in case you want them to be changed daily, you may place the designated label in the room.

 

Does the hotel provide Iron & Ironing board in the room?

Iron and ironing boards are available for our guests and can be delivered in their room for a limited length of time for security reasons.
Ironing Service is also available with an extra charge.

 

Is there a safety deposit box in the room?

All room types offer a safety deposit box.

 

What plug adapter do I need to bring with?

The power plugs and sockets in the hotel are of type C. Type C consists of two round parallel pins while the wall plug has two holes where it is connected, the standard voltage is 220 V.

 

Is there an exchange office at the reception desk?

No, you may exchange cash notes at the airport in Euros.

 

Is there an ATM machine in the hotel premises?

There is an ATM machine located on the lowest level of the hotel’s Main Building.

 

Is the hotel accessible to Mobility Impaired Guests?

While not all departments are wheelchair-accessible, the hotel provides ramp sections alongside most steps to facilitate accessibility for guests with wheelchairs.

 

Are pets allowed in the hotel?

Pets (only dogs) that weight up to 8kg are allowed in selected Villas with private gardens (restrictions apply). Service animals are allowed to accompany their handler in all hotel premises.

Do we have to book the spa in advance?

It is recommended to book Elixir Beauty Spa treatments a week in advance in order to guarantee the preferred timing.

 

Do you have Male Therapists?

We do have Male therapists at Elixir Beauty Spa.

 

Do you have a salon at the SPA?

We do have a salon at the Elixir Beauty Spa.

 

Do you have a Sauna, do I have to book?

We do have 2 sauna rooms in our Elixir Spa and no reservation prior is required.

 

Do you have a gym?

We have a very well-equipped indoor and outdoor gym.

 

Do you have a medical facility near the resort?

We do have a public hospital near the resort, along with an assigned 24/7 on call Resort doctor.

Do you have a kid’s club?

We have a very well-equipped Children’s creative and educational facility called Grecoland with fun sporting activities and unique learning activities (Ancient Pottery Classes and Laser Tagging).

 

How can we book Grecoland’s activities?

While many Grecoland activities do not require reservations, those that do can be effortlessly booked through the reception or Grecoland staff for your convenience.

 

What age is allowed in the kid’s club?

Children between ages of 04 – 12 years old will have complimentary access to the Grecoland kids club. Children who are 3-years old and below will also have access to the Grecoland kids club with the presence of a parent or a guardian. Alternatively, babysitting service can be booked for children who are 3-years old and below with an additional cost.

 

Is it possible to book babysitting service?

Babysitting service can be booked with the below prices and terms and conditions.
Prices
130 euros for the first 3 hours and 40 euros for every extra hour

• Guests are required to book baby-sitting services 24-hours in advance, and they may do so via the Guest Services Team.
• All bookings are for a minimum of 1 hour and follow with 1-hour increments. For example, if the babysitting lasts for 1.30hrs the guest will be charged for 2 hrs.
• If baby-sitting services are required for more than 3 hours, the babysitter can avail one meal from in-villa dining which will be charged to the guest.
• For children below the age of 2, we allow one babysitter per child and for children above the age of 2 years, 2 children per babysitter at a time.
• Each babysitter is assigned to a single room/villa.
• Rates and taxes are subject to change without prior notice.
• The babysitter is chosen on best availability. We are not able to guarantee any specific requests such as gender, language or a specific Teammate. Teammates from Grecoland are available for babysitting duties outside of operational hours.

Are there good diving spots near Grecotel Cape Sounio?

In Grecotel Cape Sounio, we have our Scuba Diving center on the resort, our cooperators will arrange dives according to your level of experience children above 8 years of age may join and learn the secrets of the depths of the Saronic gulf and the Aegean Sea.

 

Do you do Excursion boat trips?

We do have different types of boat trips a wide option of boats from self-driven to yachts to enjoy the sea breeze of the Aegean waters, cruises and experiences, snorkeling excursions, fishing, as well as available at Grecotel Cape Sounio Concierge Team ready to provide you plenty of information to plan the trip of your dreams.

 

Do you arrange tours to Athens and the nearby area of the hotel?

Customized tours are available for exploring Athens and its surrounding areas, allowing you to spend a full or half day accompanied by a knowledgeable guide. They will provide detailed insights into the historical significance of each site you visit.

 

Do we have to pre-book Watersports, Scuba Diving and Excursions?

We recommend to book Excursions a week prior to the arrival date to ensure availability. Soon after your arrival will also be possible to explore options and suggestions with our concierge team. For Scuba diving, your in-person presence is required during the booking process, hence, this can be done upon arrival. As for the watersports no pre-booking is required.