• Pets alongside their owners are welcomed at our hotels in selected accommodation. As pets we consider only dogs, and no other animals may be kept in the properties.
• Guests should inform the reservations department for the pet’s accommodation request upon booking.
• Pets shall have a maximum weight of 8kg and are allowed in selected villas or bungalows with private gardens.
• One pet per guestroom is allowed.
• In Homes & Villas accommodation pets may stay free of charge. For bungalows, a pet fee of 20.00€ per night applies.
• The property provides in-room amenities including pet’s food, a pet bed and water bowl to use during your stay.
• Pets must be fully trained and must be kept on a leash.
• Pets are allowed only in the guest’s room privacy and not in public areas nor in areas where Food & Beverage is served or consumed. This exclusion does not apply for guide dogs.
• Pet owners should hold un updated vaccination record and the pet’s health booklet provided by an authorized veterinarian.
• If a pet has been left unattended and is disturbing other guests, you'll receive a notice from the property. The continuous barking during quiet hours is considered as a violation, i.e., 13:30 – 17:00 and 21:00 – 10:00.
• The property reserves the right to expel a guest accompanying a pet who has exhibited aggressive behavior towards staff or other guests.
• If any damages occur, the hotel informs the guest of the amount due to the property based on the extent of the damage.
• Clients should inform the reservations department for the pet’s accommodation request upon booking.
• Restrictions may apply depending on the hotel.
SERVICE DOGS
• A service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.
• Service animals are allowed in all the public areas of the hotel as well as in the areas where Food & Beverage is served or consumed. However, they must behave well and be under control at all times.
• Furthermore, the owner of the service dog must carry the documents certifying animal’s health, its adequacy of training and the right of use (health booklet, chip, etc.).